Terms of Use

Rules for how digipass.space works: what we offer, what we expect from you, and what happens when something goes wrong.

Last updated: 7 August 2026

These pages are provided in English for convenience. The Croatian text remains the binding version until a certified translation is published.

Service provider

Name: ANIM obrt za proizvode i usluge, vl. Nikola Nikša
Address: Stjepana Radića 93, 48350 Đurđevac
Company ID (OIB): 49059857692
Register: Obrtni registar Republike Hrvatske
Contact: [email protected]
Phone: 095 861 2345

What the service is

digipass.space is a digital business card with a QR code and a directory of local tradespeople and businesses. The service runs in the browser and can be added to your phone's home screen; no separate app is required.

These terms apply to everyone who uses the site: both business card owners and visitors browsing the directory. By creating an account, you confirm that you have read and accept them.

Account

You create an account with an email address and password. One account may manage at most one business card. You are responsible for the accuracy of your data and for everything published from your account.

Do not share your password or allow access to your account by anyone not authorised to represent your business.
If you suspect someone else has accessed your account, change your password — that signs out all other devices — and contact us.
An account is tied to a business activity; the service is not intended for personal profiles or for advertising third-party services without agreement.

Business card content

Business card content — name, description, contact details, images, and links — is entered and edited by you, and you are responsible for it. By publishing, you confirm that you have the right to use that content, including logos and photographs.

We do not accept business cards that:

state inaccurate business information or falsely represent another trade or company,
link to malicious content, fraud, or unlawful activity,
contain adult content, hate speech, or incitement to violence,
infringe copyright, trademark, or another person's personality rights.

Report content that violates these rules to [email protected]. We may remove a business card from the directory if it breaks the rules and, for serious or repeated violations, close the account. Where possible, we ask for a correction first.

Directory and visibility

A published business card appears in the public directory and may appear in search engine results. You turn directory visibility on and off yourself in the dashboard; the business card remains available via its own URL and QR code.

Directory result order is determined by search by name, activity, and city. Placement in results is not sold.

Plans and payment

The DigiPass plan costs 10 € per month after a 30-day free trial, renews automatically, and can be cancelled without a termination fee. Details are on the pricing page.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle.com Market Limited issues invoices, calculates VAT, and processes payment data; we never see or store card details.

You may request a full refund within 14 days of payment. Details are in the refund policy. For refunds and invoices contact Paddle or [email protected] (095 861 2345).

If a charge fails, the subscription stays active for three more days, then the account reverts to an unpaid state. The business card and links remain saved; the public card stops working until billing is active again.

We may change the price with at least 30 days' notice before it applies to your renewal. If the new price does not suit you, cancel the subscription before renewal.

Termination

You can delete your account at any time from the Account screen. Deletion is irreversible: the business card stops working, and QR codes and links you shared lead to an error page. While a subscription is active, the account cannot be deleted — first cancel the subscription, then delete the account when the billing period ends.

We may close an account with notice if the service is discontinued, or without notice for violations of the content section, non-payment, or attacks on the service. Before closing for a rule violation, a correction period is given when reasonably possible.

Availability and changes

We maintain the service in good faith but do not promise uninterrupted operation. Planned maintenance is announced when we know it will affect business cards.

We may change these terms. Material changes are announced by email or in the interface at least 15 days before they take effect. If you continue using the service after that, the changes are accepted; if they do not suit you, you may delete your account.

Liability

The service is provided as is. We are not liable for lost income, lost business opportunities, or damage caused by inaccurate content you entered yourself or by service unavailability, except where damage is caused intentionally or through gross negligence.

We are not responsible for content linked from your business card — the person who publishes it is.

Law and disputes

These terms are governed by the law of the Republic of Croatia. Disputes fall under the jurisdiction of courts in the Republic of Croatia, without reducing consumer rights under mandatory provisions.

Before a dispute, contact us at [email protected] — most misunderstandings are resolved in a few messages.